All Native Group is seeking a Collaboration Tools and Development Processes Trainer. The position provides stand-up classroom and virtual training in modern business tools and development processes to a diverse cross-section of Department of State employees (Foreign Service, Civil Service, and Locally Employed Staff) working across a wide range of functional duties within the Department).
Essential Functions
Qualified instructors will have a strong foundation in modern office communication tools, collaboration tools, business automation tools, and in business management approaches to problem-solving and solution development. Technology tools include, but are not limited to:
- Office 365, including both the core applications and the newer O365 applications
- Google G Suite, including Google Meet
- Corporate web conferencing tools such as WebEx and Zoom.
- Solution management approaches and frameworks include, but are not limited to:
- Design
- Thinking
- Knowledge Management
- Agile development methodologies.
Competencies
The candidate is expected to be comfortable teaching lecture-style, demonstration-based technology courses and facilitating student-centered, discussion-based classes and activities with adult learners. Core competencies include:
- Attention to detail
- Interpersonal Skills
- Ability to handle multiple tasks simultaneously
- Must be able to work in a collaborative, team environment.
Supervisory Responsibility
None required for this position
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Must be able to remain in a stationary position 75% of the time.
• Occasionally moves about inside the office to access file cabinets, office machinery, etc.
• Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
• Expresses or exchanges ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
• Frequently moves standard office equipment up to 25 pounds.
• Must be able to work indoor conditions 90% of the time.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
Position Type/Expected Hours of Work
Teaching, testing, development, and program management take place based on the needs of FSI, Monday through Friday, 0615-1745 EST. A 45-minute lunch break is required for all contractors working five hours or more during the workday. The 45-minute lunch break must be taken between the hours of 1030 and 1400.
A contractor authorized to work virtually from outside of the greater Washington D.C. area must be approved by the COR/ACOR.
The Department of State’s workweek is Sunday through Saturday. At the Task Order level identified with in the SOW, on occasion training may be delivered remotely during the business hours of the locality where the students are located. The regional schedule work shall only apply for the duration of the training, after which the employee would revert to the regularly assigned schedule. Examples of potential regional schedules are listed below:
• WHA 13:00-20:00 UTC (9am-4pm EST)
• EUR/AF 8:00-15:00 UTC (4am-11am EST)
• NEA 5:00-12:00 UTC (1am-8am EST)
• SCA 3:00-10:00 UTC (11pm-6am EST) *
• EAP 1:00-8:00 UTC (9pm-4am EST)
The regional schedules listed above are examples and remain subject to change as determined by program requirements and as directed.
Travel (Currently 100% remote due to COVID Health Protocols)
Domestic travel may be required for approximately 5% of the year.
International travel may be required for approximately 5% of the year.
Experience
• 2+ years of experience facilitating discussion-based and group project-based training.
• 1+ years of experience training adult learners in business productivity tools.
• 1+ years of experience providing instruction through web conferencing tools.
• Experience learning new tools quickly and rapidly developing new curriculum to meet emerging need
Preferred Experience:
• 1+ years of experience training adult learners in technology tools such as (but not limited to):
• Microsoft Teams
• Google Meet
• Zoom for Government
• WebEx
• O365 Cloud applications such as: OneDrive, Stream, Power Automate, Power Apps, and Planner
• Training adult learners in problem-solving approaches and development frameworks such as (but not limited to):
• Design Thinking
• Agile (including Scrum)
• Knowledge management principles
• Certifications or completed coursework in:
• Design Thinking or User-Centered Design
• Agile methodologies
Education
• Minimum of an Master Degree in cyber security, computer science, information systems, or a related technical field.
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Additional Eligibility Qualifications
• Strong interpersonal skills and attention to detail.
• Excellent written and oral communication skills.
• Strong Microsoft Office Suite Skills.
Security Clearance
Must possess or be able to obtain/maintain a SECRET security clearance
Drug Free Workplace
All Native Group is a Drug Free Workplace. It is our policy that all new hires must successfully complete a pre-employment drug screen as a condition of employment. In addition, all employees are subject to random drug screens throughout the term of their employment with All Native Group.
AAP/EEO Statement
All Native Group, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. However, preference may be extended to persons of Indian descent in accordance with applicable laws.
