The Audio Video Technician shall advise, set up, and support optimal Audio/Visual systems based on client specifications.
Essential Functions
• Assist in setting up audio and visual equipment in preparation for conferences, training and meetings.
• Assist in the installation, operation, and maintenance of equipment used to amplify.
• Record and display sound and images at live events and conference rooms.
• Assist with the installation and mounting of equipment such as projectors, projection screens, monitors, speakers, and microphones to ceilings and walls in secure spaces.
• Configure A/V equipment including Extron, Crestron, AMX, CISCO, ClearOne, and Biamp.
• Fabricate, terminate, and install A/V and cabling (i.e RJ-45, DB-9, 3.5mm, and XLR).
• Configure video conferencing solutions CISCO.
• Test, commission, and troubleshoot of various A/V systems.
• Perform troubleshooting and diagnosing existing A/V systems.
• Work with cabling and equipment under tables, in equipment racks, on scaffolding, and ladders.
• Coordinate periodic A/V and VTC training sessions to employees throughout the Bureau.
• Provide operation and maintenance for all conference rooms utilizing VTC capabilities and local presentations.
• Work closely with other Bureaus in the organization Video Program Office (Main State) to support personnel and act as a SME for technical issue and offer recommendations as requested.
• Maintain documentation, perform record keeping as necessary for the successful repair, tracking, and return of equipment.
•Maintain inventory of equipment.
• Provide support for both unclassified and classified VTC equipment for OBO Bureau as required.
• Provide live streaming support using existing and new Cisco A/V equipment in conference rooms.
• Provide customer on-site assistance, technical expertise on-site to assure continuity with visual presentations, and minor training for clients, as needed.
• Other duties as assigned.
Competencies
- Minimum of 2 years of relevant experience.
- Ability to diagnose troubleshooting and customer issues.
- Must possess advanced written and verbal communication skills.
Supervisory Responsibility
None required for this position.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Must be able to remain in a stationary position 75% of the time.
- Occasionally moves about inside the office to access file cabinets, office machinery, etc.
- Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
- Expresses or exchanges ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly or quickly.
- Frequently moves standard office equipment up to 25 pounds.
- Must be able to work indoor conditions 90% of the time.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
Position Type/Expected Hours of Work
This is a full-time position. Typical days and hours of work are Monday through Friday, 8:00 a.m. to 5:00 p.m. Evening and weekend hours required, as required by business need.
Travel
Travel is primarily local during the business day, although some out of the area travel and overnight may be expected.
Experience
• Minimum of 2 years of relevant experience.
• Proficient with computer systems used in multimedia production.
• Ability to troubleshoot technical problems with A/V equipment.
• Experience working with the Cisco Codecs; control systems (AMX, Extron and Crestron), digital audio and video signals, and analog audio signals (balanced and unbalanced) is strongly desired.
• Operating knowledge of all MS Office products.
• Ability to follow basic flow diagrams and attention to detail.
• Experience with classified VTC conference rooms.
• Experience working with Cisco systems/equipment.
• Strong background in acoustical treatment of physical spaces to produce superior audio and video.
• Ability to sit and stand for long periods and have good hearing and eyesight.
• Must be able to lift up to 50lbs.
• Ability to communicate clearly and concisely
• Be creative and flexible with strong communication skills and the ability to interact with co-workers and meeting participants often under deadline pressure.
• Excellent customer service background.
Education
• High School diploma and technical training preferred.
Drug Free Workplace
All Native Group is a Drug Free Workplace. It is our policy that all new hires must successfully complete a pre-employment drug screen as a condition of employment. In addition, all employees are subject to random drug screens throughout the term of their employment with All Native Group.
Security Clearance
Must possess or be able to obtain/maintain a SECRET security clearance
AAP/EEO Statement
All Native Group is an equal opportunity employer. All applicants are considered without regard to age, sex, race, national origin, religion, marital status or physical disability. However, preference may be extended to persons of Indian descent in accordance with applicable laws.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
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