The Exchange Online Administrator provides support to the U.S Citizenship and Immigration Services (USCIS) has a requirement to obtain and utilize Microsoft Tool Optimization (MTO) Services to aid in managing and maintaining Microsoft software, solutions, and technologies used across its enterprise. These services encompass various aspects such as product support, troubleshooting, and addressing critical issues necessary for sustaining vital business information technology services. MTO Services includes support for a range of Microsoft products currently in use within the USCIS environment, including Systems Center Configuration Manager, Microsoft Endpoint Configuration Manager, Dashboarding/SCOM (Azure Monitor, Azure Arc), Active Directory, Azure/Azure AD/Azure Governance, Cyber Security, MS Project Online, MS Visio Online, Windows Desktop Operating System, and Windows Virtualization. MTO Services play a crucial role in assisting USCIS with planning, implementing, deploying, and optimizing Microsoft software and technologies as required. These services offer expertise in architectural design, knowledge transfer, and the implementation of new products to enhance USCIS's IT infrastructure.
Essential Functions
- Provide technical support for user problems related to Active Directory or Windows Server applications
- Design and implement security policies that conform to industry best practices and align with organizational risk management objectives
- Create, configure, and administer Active Directory domains and forests, as well as adding new users to existing domains or forests
- Create, modify, and delete user accounts, groups, computer accounts, organizational units (OUs), and other objects in the directory service database
- Manage security across the network by deploying new security patches and policies and monitoring activity for signs of intrusion or compromise
- Maintain a database of all users in the organization and their respective rights and privileges within the network
- Verify stability, interoperability, portability, security, or scalability of system architecture.
- Develop system engineering, software engineering, system integration, or distributed system architectures.
- Collaborate with engineers or software developers to select appropriate design solutions or ensure the compatibility of system components.
- Identify system data, hardware, or software components required to meet user needs.
- Communicate with staff or clients to understand specific system requirements.
- Test computer system operations to ensure proper functioning.
- Collaborate with others to determine design specifications or details.
- Design integrated computer systems.
- Identify information technology project resource requirements.
- Recommend changes to improve computer or information systems.
- Analyze security of systems, network, or data.
- Document technical specifications or requirements.
- May be requested and required to participate in Proposal Support functions due to expertise
Capabilities
Education and experience sufficient to perform the above tasks
Supervisory Responsibility
None required for this position
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Must be able to remain in a stationary position 75% of the time.
- Occasionally moves about inside the office to access file cabinets, office machinery, etc.
- Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
- Expresses or exchanges ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly or quickly.
- Frequently moves standard office equipment up to 25 pounds.
- Must be able to work indoor conditions 90% of the time.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
Position Type/Expected Hours of Work
This is a full-time position. Typical days and hours of work are Monday through Friday, 8:00 a.m. to 5:00 p.m. Evening and weekend hours required, as required by business need.
Travel
Travel is primarily local during the business day, although some out of the area travel and overnight may be expected
Experience
- Relevant experience designing and implementing Microsoft Office 365 (O365) Services
- hosted within O365
- Relevant experience connecting O365, hosted Exchange Services and Active Directory
- integration
- Direct experience migrating email from Exchange on-premise/hosted to Exchange online
- within O365 through various migration methods (Cutover, Staged, Hybrid)
- Experience with Archiving through PST, Exchange online archiving and other
- Commercial tools or services.
- Practical knowledge of Active Directory Federation Services (ADFS). Azure Active
- Directory (AAD) AAD Connect, Azure AD Sync, or Azure, and Office 365 services to
- include Exchange Online, Teams, Skype for Business Online, OneDrive for Business.
- SharePoint Online, and Power Apps/Automations
- Consulting experience with large scale migrations to Microsoft Office 365/Azure
- Experience with PowerShell, PowerShell Workflow and troubleshooting PowerShell ISE
- Knowledge of IT security risks
Education
HS Diploma or equivalent- bachelor’s degree highly desirable
Additional Eligibility Qualifications
- Applicable Microsoft Certification (MCSA)
- Experience with server virtualization, storage, and networking
- Experience migrating large enterprise user populations (>45,000 named users)
- Implementation of advanced functions of O365 including administration, security,
- governance and compliance (Data Loss Protection, Information Rights Management,
- Mobile Device Management, E-Discovery, In-Place Hold, Retention Tags, and
- Encryption)
Drug Free Workplace
All Native Group is a Drug Free Workplace. It is our policy that all new hires must successfully complete a pre-employment drug screen as a condition of employment. In addition, all employees are subject to random drug screens throughout the term of their employment with All Native Group.
Security Clearance
DHS BI and or successful DHS EOD
AAP/EEO Statement
All Native Group is an equal opportunity employer. All applicants are considered without regard to age, sex, race, national origin, religion, marital status or physical disability. However, preference may be extended to persons of Indian descent in accordance with applicable laws.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice
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